OrthoChats, Your Smile Specialists


Live chat software for orthodontic websites

Our team of extraordinary smile specialists is here 24/7 to dramatically improve your patients’ online experience.

Industry-Leading Chat Service

The world’s leading professionally managed online chat service exclusively for orthodontic websites. Our live chat service is staffed with in-house, spelling and grammar certified smile specialists. With more online and mobile browsing, an online patient concierge is a must in today’s competitive market.

“My experience with OrthoChats has been excellent. The owner, Scott Hansen is a great guy and their pricing structure is advantageous for small to medium-sized offices. The team at OrthoChats represents my practice in a way that doesn’t feel clunky or outsourced, and they always email my staff with a short summary and screenshot of the transcript as soon as the chat ends. You aren’t charged for existing patients or when prospective patients don’t end up scheduling, which is nice… I believe that online chat is the next step in customer service and patient acquisition, plus the ROI is there if you even schedule 1 patient a month, so it’s a no-brainer.”

Dr. Kyle Fagala, Saddle Creek Orthodontics

Our Core Values


Be an Innovator

Drive Your Bus

Do More With Less

Exhibit Professionalism

Create a Positive Team Culture

Have Intense Attention to Detail

Meet the Founder & Team

Scott Hansen, the founder of OrthoChats and his team of smile specialists are changing the online chat landscape. While other chat services are moving their chat agents offshore and/or contracting people to work from home, OrthoChats is dedicated to a higher level of service.

All of our smile specialists work on in-office teams in our Kansas City office. Annually, OrthoChats spends 100’s of thousands of dollars on training for the smile specialists often bringing in the industry’s most respected teachers and consultants to educate and train the team.

Get started with OrthoChats.

Capture new patients before your competition even has a chance. No contract required which means virtually no risk. Use our quote tool to receive a free estimate.


Free Estimate